complaint·April 15, 2021

LPA Wesley reviewed facility files for residents #1-#7 which also contained their medical information. LPA Wesley did not observe there to be any current cases or any indication that the residents are being treated for scabies. LPA Wesley did observed that the residents are currently being treated by a physician and observed there to be recent correspondence from a Physician/Nurse Practitioner, attending Dialysis appointments, and receiving assistance with elements of daily living. LPA observed the shower schedules that would allow staff who assist residents, identify or observe areas on the resident's body that would require medical attention. LPA also conducted interviews with staff and residents(#8-#15), and also observed medical correspondence in the resident files which confirmed that the currently facility physician is Dr. Adams not a Dr. Bucher whose name was referenced during the complaint investigation. The interviews with the Administrator, Assistant program manager and staff were consistent indicating the last scabies case they recall was in 2018, about 1.5 years ago. Investigation revealed the following: Based on interviews conducted and observations made there was insufficient evidence to prove the allegation: " Staff failed to meet the resident's needs ". Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. A telephonic exit interview was conducted with Assistant Program Manager Peggy Clark, and a hard copy was provided via email to obtain signature.