complaint·April 15, 2021

Allegation: Facility staff did not prevent resident from exposing themselves. It is alleged on Facility staff did not prevent resident from exposing themselves. On 03/23/2021 witness stated that R1 and R2 exposed themselves to each other persons. On 03/23/2021 LPA Calderon interviewed R1 who stated R2 exposed himself to R1. On 3/25/2021 LPA Calderon interviewed R2 who denied exposing himself to anyone in the facility. On 03/25/2021 LPA Calderon interviewed R3-R10 who had no knowledge of R2 exposing himself to anyone in the facility, but, R1 and R2 have had verbal altercations in the past. On 03/25/2021 and 4/5/2021 LPA Calderon interviewed S3- S6 who all stated that R1 and R2 were good friends, played cards and smoked cigarettes and do not know if R2 exposed himself to R1 or any other resident. On 03/29/2021 LPA Calderon interviewed S1 who stated she saw R2 expose himself to the patio area but does not know if R2 exposed himself any staff or residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. A telephonic exit interview was conducted with Administrator Lesly Figueroa, and a hard copy was provided ail for records. Allegation: Facility staff did not prevent residents from engaging in a physical altercation It is alleged R1 physical assaulted R2 while in care of the facility On. 03/23/2021 LPA Calderon interviewed R1 who confirmed R2 punched him in the face and was given a black eye by R2. R1 confirms he did not call the police and did not tell the facility administrator regarding the assault. On 3/25/2021 LPA Calderon interviewed R2 who denied punching R1 in the eye and does not understand why R1 has any issue with him. On 03/25/2021 LPA Calderon interviewed R3-R10 all confirm issues with R2 and confirms R1 and R2 have had verbal altercations in the past. On 03/25/2021 and 4/5/2021 LPA Calderon interviewed S3- S6 who all confirm that R1 and R2 were good friends, played cards and smoked cigarettes and do not know if R2 gave R1 a black eye. On 03/29/2021 LPA Calderon interviewed S1 who confirmed R1 claimed R2 punched him in the eye and gave her a color photo of his eye, but she did not file any SIR report. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. A telephonic exit interview was conducted with Administrator Lesly Figueroa, and a hard copy was provided for records. On 03/22/2021 around 3pm Licensing Program Analyst (LPA) Jose Calderon initiated a complaint investigation to deliver the investigation findings for the allegation listed above. Due to the situation surrounding the Coronavirus Disease 2019(COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted telephonically via face time with Administrator Lesly Figueroa. The Investigation consisted of the following: On 03/17/2021 LPA Calderon interviewed Administrator Lesly Figueroa(S1) and conducted a tour of the physical plant. On 3/22/2021 LPA obtained copies of Staff and Resident rosters. On 3/8/2021 LPA Calderon interviewed reporting party (R1). On 3/17/2021 LPA Calderon interviewed S4 and on 3/22/2021 LPA Calderon interviewed S2- S5. On 03/22/2021 LPA Calderon interviewed R2 – R10. On 03/29/2021 LPA Calderon interviewed administrator for complaint. The investigation revealed the following: