complaint·April 29, 2021

On 04/29/2021 R2 stated that “R1 has been making complaints against me and even called the police, it’s happened so much that a lot of people just don’t even pay attention anymore.” R3 stated “R2 always calls R1 names, it has been happening for quite some time now.” Staff S1 stated “It seems that though the problem has already started, before I started working here years now, the previous Administrator has already made reports about it.” The administrator stated “It’s been going back and forth with these particular residents (R1 and R2) even before my time." On 04/29/2021 LPA reviewed R1’s Individual Service Plan dated 01/26/2021, LPA did not observe any interventions made or planned about R1’s concerns about being verbally abused by another resident on R1’s socialization and emotional needs. Regarding the allegation: “Resident being called inappropriate names by another resident.” Based on LPAs observations and interviews which were conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Appeals rights and a hard copy was provided via email for signature.