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Inspection visit

complaint

PALMCREST GRAND RESIDENCELicense 1986020692 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which The investigation revealed the following: Allegation: Facility did not ensure facility was free from pests. It is alleged on facility did not ensure facility was free from pests. LPA Calderon received a video of R1 with ants crawling all over R1’s face, ears, mouth, nose and bed. On 6/10/2021 LPA Calderon interviewed S1 and on 6/10/2021 LPA Calderon interviewed S2-S8 who all confirmed ant problems in the facility and confirmed ants in room 103, 105, 130, 133 and 143. On 6/10/2021 LPA Calderon interviewed R2 – R13 and 5 out of 13 residents confirmed ant problems in the facility. LPA Calderon could not interview R1 because R1 family moved resident to another facility and R1 has dementia and could not be interviewed. On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which shows ants on R1 who was sleeping in the bed Allegation: Personal Rights: It is alleged that the facility violated the Personal Rights of R1. It is alleged that R1 had ants on her face, mouth, ears and body while sleeping. On 6/09/2021 LPA Calderon interviewed R1 family member who confirmed she visited R1 on 6/5/2021 and noted ants on R1 face and body and then granddaughter visited R1 on 6/7/2021 and took video of large number of ants on R1 face. On 6/10/2021 LPA Calderon interviewed S1 and on 6/10/2021 LPA Calderon interviewed S2-S8 who all confirmed ant problems in the facility and confirmed ants in room 103, 105, 130, 130 and 143. On 6/10/2021 LPA Calderon interviewed R2 – R13 and 5 out of 13 residents confirmed ant problems in the facility. LPA Calderon could not interview R1 because R1 family moved resident to another facility and R1 has dementia and could not be interviewed. On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which shows ants on R1 who was sleeping in the bed Based on LPAs observations and interviews which were conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC9099D. A exit interview was conducted with Administrator Morris Stricher, and a hard copy was provided via email for records

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type A

    87303 Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation, interviews facility faciled to control ant problems and LPA Calderon witness ant problems in room 103 which poses an immediate health, safety

  • 87463(c)Type B

    Reappraisals. The licensee shall arrange a meeting..., when there is significant change in the resident’s condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Participation in Decision Making.This requirement was not met as evidenced by: Based on Record reviews the licensee failed to ensure that reappraissal meetings were conducted once every 12 months, 5 out of 10 resident records reviewed did not indicate that needs and services plan meetings were conducted within the last 12 months which poses a potential health and safety risk to clients in care.

  • 87705(c)(5)Type B

    Care of Persons with Dementia. Licensees who accept and retain residents with dementia shall be responsible for ensuring the following:Each resident ...shall have an annual medical assessment ... shall include a reassessment of the resident’s dementia care needs. This requirement was not met as evidenced by: Based on Record reviews the licensee failed to ensure that an annual medical assessment was conducted for residents with dementia, a medical assessment was not conducted for resident number 5 within the last 12 months which poses a potential health and safety risk to clients in care.

  • 87468(a)(2)Type A

    87468 Personal Rights:(a) Residents in residential care facilities for the elderly shall have personal rights which include, but are not limited to, those listed in Sections 87468.1, Personal Rights of Residents in All Facilities,..(1) "Privately operated facility" means a residential care facility for the elderly that is licensed to an individual, firm, partnership. his requirement is not met as evidenced by: Based on observation, interviews and video it is confirmed that there were ants on R1 face and body and ant issues for the total facility which poses an immediate health, safety

FAQ · About this visit

Common questions about this visit

What happened during the June 10, 2021 inspection of PALMCREST GRAND RESIDENCE?

This was a complaint inspection of PALMCREST GRAND RESIDENCE on June 10, 2021. 2 citations were issued: 2 Type A (serious).

Were any citations issued to PALMCREST GRAND RESIDENCE on June 10, 2021?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87303 Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Mainte..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.