Inspection visit

Routine inspectionJune 10, 2021

PALMCREST GRAND RESIDENCELicense 1986020693 citations on this visit

3 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Ulysses Coronel, Stephanie Cifuentes and Jennifer Jones conducted an unannounced Required 1 year inspection. LPA's met with Assistant Administrator Peggy Clark and discussed the purpose for todays visit. The facility is a 2 story building, that is licensed for a capacity of 262 in which a total of 10 can be bedridden. There is currently a total of 118 residents (33 in the Memory Care Unit). LPAs toured the entire physical plant which includes: reception desk, mail box area, administrative offices business offices, recreation area, beauty salon, utility closets, storage room(cleaning solutions and toxins were locked and inaccessible to residents), linen closets, 5 television areas(2 in memory care), medication room, kitchen, dining room, lounge/pool table area, restrooms, laundry room, and inspected randomly selected bedrooms on the first and second floor as well as in the memory care unit. All bedrooms were observed, pull cords in the bathrooms and bedrooms for emergency assistance were tested. Bathrooms contain grab bars, non-skid mats and are clean and operable. The 2 day supply of perishable and 7 day non-perishable food was observed to be in compliance. The water temperature was tested throughout the facility and averaged between 108.1 and 115.8 degrees F. LPA Coronel reviewed resident records and observed that residents 5, 7, 8, 9 and 10 did not have Physician's reports and appraisal / needs and services plans within the last 12 months. LPAs Jones and Cifuentes consucted a tour of the facility randomly inspected selected bedrooms and observed that: 1. the toilet in bedroom number 405 did not flush, 2. the electrical outlet in bedroom number 412 is missing a cover and 3. the floor inside the elevator (next to bedroom number 143 is cracked.) California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. An exit interview was conducted Morris Streicher, Executive Director who was advised that a non-compliance meeting will be scheduled at a future date. A hard copy of this report and appeals rights were provided via email for signature.

Citations

4 citations recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

87303(a)Type A
87303 Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on observation, interviews facility faciled to control ant problems and LPA Calderon witness ant problems in room 103 which poses an immediate health, safety
87463(c)Type B
Reappraisals. The licensee shall arrange a meeting..., when there is significant change in the resident’s condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Participation in Decision Making.This requirement was not met as evidenced by: Based on Record reviews the licensee failed to ensure that reappraissal meetings were conducted once every 12 months, 5 out of 10 resident records reviewed did not indicate that needs and services plan meetings were conducted within the last 12 months which poses a potential health and safety risk to clients in care.
87705(c)(5)Type B
Care of Persons with Dementia. Licensees who accept and retain residents with dementia shall be responsible for ensuring the following:Each resident ...shall have an annual medical assessment ... shall include a reassessment of the resident’s dementia care needs. This requirement was not met as evidenced by: Based on Record reviews the licensee failed to ensure that an annual medical assessment was conducted for residents with dementia, a medical assessment was not conducted for resident number 5 within the last 12 months which poses a potential health and safety risk to clients in care.
87468(a)(2)Type A
87468 Personal Rights:(a) Residents in residential care facilities for the elderly shall have personal rights which include, but are not limited to, those listed in Sections 87468.1, Personal Rights of Residents in All Facilities,..(1) "Privately operated facility" means a residential care facility for the elderly that is licensed to an individual, firm, partnership. his requirement is not met as evidenced by: Based on observation, interviews and video it is confirmed that there were ants on R1 face and body and ant issues for the total facility which poses an immediate health, safety

FAQ · About this visit

Common questions about this visit

What happened during the June 10, 2021 inspection of PALMCREST GRAND RESIDENCE?

This was a inspection inspection of PALMCREST GRAND RESIDENCE on June 10, 2021. 3 citations were issued: 3 Type B.

Were any citations issued to PALMCREST GRAND RESIDENCE on June 10, 2021?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "87303 Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Mainte..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated May 25, 2026. If you believe any information is inaccurate, report it here.

Routine inspection·June 10, 2021