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Inspection visit

complaint

PALMCREST GRAND RESIDENCELicense 198602069
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

The investigation revealed the following: Allegation: Staff did not provide timely medical assistance. On 06/15/2021 LPA Jose Calderon interviewed Administrator (S1) who stated R1 injured R1 right index finger while using R1 wheel chair. S1 states that R1 was assessed by RN when they became aware of the injury and then transported to the hospital for evaluation. On 06/15/2021 and 07/01/2021 LPA Calderon interviewed S2-S6 for complaint, all state they were aware of R1 injury to the finger, but also state that they took care of R1 needs, but R1 finger was not getting better, and R1 was moved to the hospital for more care. On 06/14/2021 and 06/16/2021 LPA Calderon interviewed Witness (W1) and W1 stated that when W1 visited R1, W1 noticed gangrene on the right index finger. W1 took R1 to Kaiser hospital. On 06/15/2021 LPA Calderon interviewed R1 for complaint, he states an unknown person pushed R1 down a ramp inside the facility and R1 injured his finger on his wheel chair. On 06/15/2021 LPA Calderon requested copies of the following: Staff and Resident Roster, Needs and Service plan, Physician Report, medical reports for past 3 months, Medication list, SIR reports for 3 months and Kaiser Hospital records for R1. On 07/02/2021 received and reviewed Kaiser Medical Records for R1. The review of the medical records revealed that R1 did not have gangrene or an infection. Based on interviews conducted and records the facility provided basic first aid for an injury and R1 was taken to the hospital when the injury worsened. Allegation: Resident developed an infection on hand On 06/15/2021 LPA Jose Calderon interviewed Administrator (S1) who stated R1 injured R1 right index finger while using R1 wheel chair. S1 states that R1 was assessed by RN and then transported to the hospital for evaluation. On 06/15/2021 and 07/01/2021 LPA Calderon interviewed S2-S6 for complaint, all state they were aware of R1 injury to the finger, but also state that they took care of R1 needs, but R1 finger was not getting better, and R1 was moved to the hospital for more care. On 06/14/2021 and 06/16/2021 LPA Calderon interviewed Witness (W1) and W1 stated that when W1 visited R1, W1 noticed gangrene on the right index finger. W1 took R1 to Kaiser hospital. On 06/15/2021 LPA Calderon interviewed R1 for complaint, he states an unknown person pushed R1 down a ramp inside the facility and R1 injured his finger on his wheel chair. On 06/15/2021 LPA Calderon requested copies of the following: Staff and Resident Roster, Needs and Service plan, Physician Report, medical reports for past 3 months, Medication list, SIR reports for 3 months and Kaiser Hospital records for R1. On 07/02/2021 received and reviewed Kaiser Medical Records for R1. The review of the medical records revealed that R1 did not have gangrene or an infection. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Administrator Peggy Clark, and a hard copy was provided for records.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(A)Type B

    87303 Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on interviews and observations LPA confirmed that there was a water leak which came from another bathroom on the floor above. Staff confirmed a water leak and damage to resident room which poses a potential health, safety or personal rights risk to person in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 8, 2021 inspection of PALMCREST GRAND RESIDENCE?

This was a complaint inspection of PALMCREST GRAND RESIDENCE on July 8, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to PALMCREST GRAND RESIDENCE on July 8, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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