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Inspection visit

complaint

PALMCREST GRAND RESIDENCELicense 1986020691 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 8/17/23 the administrator provided emails in correspondence between facility consultant and legal services dated 08/2/23. A review of emails and information received indicate the facility did not provided R1's authorized representative with the requested documents as required by title 22 regulations. Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 Chapter 8 are being cited on the attached LIC 9099D. Exit interview conducted with Administrator Veronica Gomez, appeal rights explained and a copy of this report was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(c)(1)Type B

    Resident records...The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative.this requirement is not met as evidence by: based on records review and interviews conducted, the licensee did not provide R1's record to authorized representatvie upon request. This poses a personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 17, 2023 inspection of PALMCREST GRAND RESIDENCE?

This was a complaint inspection of PALMCREST GRAND RESIDENCE on August 17, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to PALMCREST GRAND RESIDENCE on August 17, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Resident records...The licensee and all employees shall reveal or make available confidential information only upon the ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.