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Inspection visit

complaint

PALMCREST GRAND RESIDENCELicense 1986020691 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Between 09:00AM and 10:30AM, on 04/23/24, LPA observed multiple calls from one of the subjects (R1) in the complaint provided by the plaintiff. Interviews revealed that two (2) out of eight (8) staff disagreed with the allegation, while four (4) out of 8 staff agreed with the allegation. 2 staff were unsure, but would believe that the mentioned staff (S1) would cause fellow staff to become displeased at completing their tasks. Record reviews revealed that the mentioned staff (S1) has visited R1's room on 04/08/24 and 04/13/24. Based on record reviews and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated . California Code of Regulations, Title twenty-two (22), Division six (6) is being cited on the attached LIC 9099D. An exit interview was conducted with Peggy Clark, Administrator, and a copy of facilities’ appeal rights and this report have been provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1Type B

    87468.1 Personal Rights...in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of... personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This has not been met as evidenced by: Licensee did not provide R1 with dignity in their personal relationships with staff; as through interviews, S1 has been named and confirmed through six (6) out of eleven (11) total interviews

FAQ · About this visit

Common questions about this visit

What happened during the April 23, 2024 inspection of PALMCREST GRAND RESIDENCE?

This was a complaint inspection of PALMCREST GRAND RESIDENCE on April 23, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to PALMCREST GRAND RESIDENCE on April 23, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights...in All Facilities(a) Residents in all residential care facilities for the elderly shall have a..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.