complaint·April 29, 2022

THE INVESTIGATION REVEALED THE FOLLOWING: ALLEGATION: Facility is NOT following regulation in regards to destroying medications. It was alleged that facility is not following regulation in regards to destroying medications. Based on interviews, three Staff (S1, S3 and S4) stated a designated facility staff and a witness destroy the medications within 24 hours from the passing of a resident. S1 and S3 revealed the facility only admits hospice residents and they stay in the facility for an average of 14 days and their medications don't expire before they pass away. S1, S3 and S4 revealed they have not observed any medications that expired or unused and needed to be destroyed while residents are in care at the facility. R2 and R3 (current residents) revealed they don't have any expired or unused medications. Based on records review, destruction of medications are completed within 24 hours from resident's reported date of death. Staff #2, Residents (R2-R3) and Witness (W1) denied knowing the process of destructing medications. Based on records review and interviews, there is insufficient evidence to corroborate the allegation above. ALLEGATION: Facility overcharged resident for rent. It was alleged the facility overcharged resident for rent. Reporting Party (RP) reported that a Former Resident (R1) was overcharged rent. Based on records review, R1's admission agreement shows the Resident's Responsible Person (W2) signed the agreement and agreed to pay $1200.00 every fourteen (14) days. Staff (S2) revealed in interview that W2 argued that someone from the facility quoted $600.00 for every fourteen (14) days rent (cost of care). S2 stated the facility accepted the $600.00 rate for every 14 days. Records review revealed, R1's full payment for the entire stay of 71 days was $3000.00. Staff #1-4 (S1-S4), Residents #1-2 (R1-R2) and Witness #1 (W1) stated no resident was overcharged rent. Based on records review and interviews, there is insufficient evidence to corroborate the allegation above. Based on LPA’s observations, interviews and record reviews, the preponderance of evidence standard has not been met therefore the above allegations, “ Facility is not following regulation in regards to destroying medications ," and Facility overcharged resident for rent ” are found to be UNSUBSTANTIATED . Exit interview conducted. A copy of this report was provided to Administrator Joanna Franco.