Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Follow-up on corrections

CORAL OAKS CARE LIVINGLicense 1986020993 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Ulysses Coronel initiated a Case Management - Deficiencies Visit, to document deficiencies observed during investigation of complaint; 11-AS-20200506121602. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted telephonically with Sona Bhatia the licensee. On 03/05/2021 LPA Coronel reviewed the Trust Audit of Coral Oaks Care Living submitted by Auditor Jessica Chen of the departments Audit Section and observed the following: The bank statements reviewed by the auditor indicates that the facility kept the residents’ P&I in a business checking account titled Coral Oaks Care Living Inc., the account title, does not meet the requirements as it’s not reflect that the account holds residents’ money. The facility provided a summary listing the residents’ money that is being safeguarded and the total amount. The total does not match to the bank statement total. The documentation provided and the delayed response from the facility indicate the facility failed to reconcile the records, or it was not done properly or timely. The (AA) Admission Agreements indicates that the facility doesn’t accept SSI/SSP funding residents, which is contradictory to the fact that majority of the facility’s residents are SSI recipients. The statement "The facility does not accept SSI/SSP-dependent residents..." is stated on page 8 under Funding Source. The AA's reviewed by the department do not indicate the payor and funding sources. Funding Sources questionnaires on pages 7 and 8 of the AA are left blank. The facility automatically added $20 to the SSI established B&C rate and had residents sign on the AA .The AA payment provisions do not contain language that acknowledges if the residents / responsible party receives the additional exempt income of $20 from SSI or if the resident has the right and option to agree or reject paying the additional $20 for B&C / basic services. All the deficiencies cited on Basic Services, Additional Personal Rights of Residents in Privately Operated Facilities, Safeguards for Resident Cash, and Admission Agreement indicate that the administrator failed to perform knowledge of and ability to conform to the applicable laws, rules and regulations. An exit interview was conducted, appeals rights and a copy of this report was provided via email for review and signature.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87217(gType B

    87217(h) Safeguards for Resident Cash, Personal Property, and Valuables,Each licensee shall maintain adequate safeguards and accurate records of cash resources and valuables entrusted to his care....provided that the account title clearly notes that it is residents' money... licensee. This requirement was not met as evidenced by: Based on record reviews. The licensee failed to ensure that the facility reconciles records and that residents cash resources were kept in an account with an account name clearly notes that it is holding residents' money, which poses a potential health and safety risk to residents in care.

  • 87405(d)(2)Type B

    87405(d)(2) Administrator - Qualifications and Duties. The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7). If the licensee is also the administrator, all ...apply. Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement was not met as evidenced by: Based on record reviews the licencee failed to ensure that the Administrator has knowledge of and the ability to conform to Title 22 regulations, resulting to multiple deficiencies cited,, which poses a poetential health and safety risk to residents in care.

  • 87507(g)(3)(A).3Type B

    87507(g)(3)(A).3&(F)Admission Agreement, Admission agreements shall specify the following: Payment provisions, including the following: Basic services rate(s), including: Exempt-income-allowance may be included if the resident agrees to such charge. Funding source, provided that the resident may refuse to disclose such source. Based on record reviews the licencee failed to ensure that AAs specify Exempt-income-allowance charges and the residents option to agree with such charges and that Payment provisions specifies Funding Sources, which poses a potentia risk to residents in care.

  • 87464(e)Type B

    87464(e)Basic Services. If the resident is an SSI/SSP recipient, then the basic services shall be provided and/or made available at the basic rate at no additional charge to the resident. This requirement was not met as evidenced by: Based on record reviews, the licensee failed to ensure that basic services are provided at no additional costs to SSI/SSP recipients, the facility charged residents R1 through R29 more than the SSI/SSP payment standards which poses a potential risk to the health and safety of residents in care.

  • 87468.2(a)Type B

    87468.2(a) Additional Personal Rights of Residents in Privately Operated Facilities. In addition ... residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial ...abuse. This requirement was not met as evidenced by: Based on record reviews, the licensee failed to ensure that residents are free from financial abuse the facility failed to provide the residents R1 through R29 documentation or notice of advance payments, which poses a potential risk to the health and safety of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 2, 2021 inspection of CORAL OAKS CARE LIVING?

This was a other inspection of CORAL OAKS CARE LIVING on April 2, 2021. 3 citations were issued: 3 Type B.

Were any citations issued to CORAL OAKS CARE LIVING on April 2, 2021?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "87217(h) Safeguards for Resident Cash, Personal Property, and Valuables,Each licensee shall maintain adequate safeguards..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.