complaint·August 8, 2023

Allegation: Bed Bugs Resident Room On 08/08/2023 LPA Richard Reviewed records received: On 07/13/2023, Pest control had sprayed resident room R35 and resident had to leave the room for 4 hours. LPA also conducted records reviews of staff, facility and resident records Based on LPA observations, interviews and records reviewed which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter are being cited on the LIC 9099D. An exit interview was conducted and a copy of the report and appeal rights was provided to the assistant administrator Michalene Johnson. Based on the information collected, record reviews and interviews, the Department found no evidence to support the allegation mentioned in this complaint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore the allegation is unsubstantiated. No deficiency was cited during this visit. An exit interview was conducted with assistant Administrator Michalene Johnson and a copy of this report was provided.