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Inspection visit

complaint

GLEN PARK AT LONG BEACHLicense 1986021341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Continued LIC9099-C page 2 The Department obtained copies of the following documents: The staff and residents roster, admission agreement, physician's report, medical assessment, medication administration records (MARs), consent forms, replacement appraisal information, identification and emergency information, appraisal needs and service plan, safeguards for cash resources, staff training on reporting dependent and adult and elder abuse, staff in-service training, and ongoing staff training. Allegation: Staff engaged in an intimate relationship with a resident. It was alleged that the staff engaged in an intimate relationship with a resident. The department investigated the allegation. Interviews were conducted with staff members 1-4 (S1-S4) and facility residents 1-10 (R1-R10). A resident reported maintaining a dating and sexual relationship with a facility staff member. The staff admitted to having a sexual relationship with the facility resident, and both the resident and staff member reported going to a local motel together. The department corroborated this information with a printout of the reservation from the local motel. There is sufficient evidence to support the allegation that the facility staff was involved in an intimate relationship with the facility resident. The investigation revealed the following: The Department conducted interviews with staff members 1-4 (S1-S4) and residents (R1-R10). S1-S2 stated that on 04/18/2024, a resident came into the office to report a dating relationship with a staff member that had been ongoing for approximately six weeks. The resident ended the relationship due to the age difference and because the staff member was harassing the resident for the $4,000.00 that the staff member claimed to have spent on the relationship. Both the resident and staff member admitted to the Department that they had been in a consensual romantic and intimate relationship for about two to three months. They both stated that no elder abuse occurred and that the relationship was consensual. Staff member S4 stated he was not employed at the facility at the time of the alleged incident and had no knowledge of the allegation. See continued LIC9099-C page 3 Continued LIC9099-C page 3 Residents R2-R10 stated they had never witnessed or heard of any resident being in a consensual relationship with staff. Staff members S1-S4 stated that the facility has a zero-tolerance policy against inappropriate relationships between staff and residents. S1 also stated that a Special Incident Report had been reported to the appropriate agencies in a timely manner, prior to the complaint allegation. Based on the Department's observations, interviews that were conducted, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6, and Chapter 8 are being cited on the attached LIC9099-D. Appeal rights were discussed, and copies of the Complaint Investigation Report LIC9099, LIC9099-Cs, and LIC9099-D were provided to Co-Executive Director Jonathan Barrios. An exit interview was conducted. Continued LIC9099-C, page 2 The Department obtained copies of the following documents: The staff and residents roster, admission agreement, physician's report, medical assessment, medication administration records (MARs), consent forms, replacement appraisal information, identification and emergency information, appraisal needs and service plan, safeguards for cash resources, staff training on reporting dependent and adult and elder abuse, staff in-service training, and ongoing staff training. Allegation: Staff financially exploited a resident. The Department conducted interviews regarding the allegation that staff financially exploited a resident. Staff members 1 and 4 (S1-S4) stated they conducted an investigation after being notified of the incident by the resident. However, the facility had no evidence of any staff financially exploiting a resident. There were no witnesses or documents indicating that the resident owed any money to the staff member. S1-S4 stated that the facility has a zero-tolerance policy against inappropriate relationships between staff and residents. The resident stated he was in a consensual relationship with one of the staff members. According to the resident, after he ended the relationship, the staff member began harassing the resident, claiming the resident owed the staff $4,000 for money the staff had spent on the resident during the relationship. The resident explained that he is on a fixed income, did not agree to reimburse the staff member, and does not have the money to do so. A resident reported that on 04/18/2024, the staff member again requested the alleged amount. The resident stated he went to the administrator to file a complaint, wanting the harassment to stop and avoid further contact. Neither the resident nor the staff member provided receipts or documentation regarding the amount claimed. The resident no longer resides at the facility, and the staff member is no longer employed there. Residents 1 through 10 (R1-R10) reported satisfaction with the facility, stating that the staff provides a comfortable living environment and meets their daily needs. All residents (R2-R10) stated that they have never experienced financial exploitation by staff. Staff 4 (S4), stated that he was not an employee at the time of the alleged incident and had no knowledge of the allegation. The Department did not have sufficient evidence to determine the veracity of the allegation. Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. A copy of the Complaint Investigation Report LIC9099-A, and LIC9099-C was provided to the Co-Executive Director Jonathan Barrios. There were no deficiencies cited. An exit interview was conducted

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Maintenance and OperationThe facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. There was a water leak on the right side of the resident's bed caused by the air conditioning unit, which dripped water onto the bed, soaking the linens and mattress.The violation poses a potential health and safety risk to residents in care.

  • 87468.1(a)(1)Type A

    87468.1 (a) (2) Personal Rights of Residents in All Facilities.To be accorded dignity in their personal relationships with staff, residents, and other persons.Staff engaged in an intimate relationship with a resident. This violation poses an immediate health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 7, 2024 inspection of GLEN PARK AT LONG BEACH?

This was a complaint inspection of GLEN PARK AT LONG BEACH on November 7, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to GLEN PARK AT LONG BEACH on November 7, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Maintenance and OperationThe facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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