complaint·January 14, 2025

Investigation Revealed the Following: Allegation: Staff is not allowing resident to return to facility for re-entry. The details of the complaint alleged that facility staff is not allowing a resident to return from hospital. During the records review, LPA Iniguez observed the facility’s hospital board and noted that (R#1) is currently at (Hospital #1) (A#1) stated that (R#1) is currently at College Medical Hospital, the facility has not refused to take them back. In addition, (A#1) stated that when it comes to (R#1), we have not refused to take them back, we just need to re-assess them before returning to us. During interviews with residents (R#1-R#5), (4) out of (5) stated that while they were at the hospital, the facility never told them that they could not come back to the facility. During interviews with facility staff (S#1-S#2), (2) out (2) stated that they have not told (R#1) that they cannot come back; they need to make sure (R#1) is assessed prior to hospital discharge. Evaluation Report continues LIC 9099-C During this investigation, LPA found did not find sufficient evident to support the above-mentioned allegation(s). Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation(s) are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of the Complaint Report was given to Rafael Silva/ Quality Assurance Director