complaint·May 12, 2025

Allegation: Staff illegally evicted resident in care. It is being alleged that Glen Park at Long Beach would not readmitted resident after resident was discharged from the hospital. On 04/24/25 and 05/12/25 interviews were conducted with R2-R9 regarding the allegation above, 8 of 8 residents interviewed denied the allegation above. Resident #1 (R1) was not interviewed as R1 is no longer receiving care at Glen Park at Long Beach. On 4/24/25 LPA Richard conducted interviews with S1-S3 regarding the allegation above, 3 of 3 staff interviewed denied the allegation above and reported that resident was not evicted as it was determined upon reassessment that resident needed a hire level of care. On 04/24/25 and 05/12/25 interviews were conducted with A1 regarding the allegation above, A1 denied the allegation above and reported that upon reassessment of R1, it was determined that the facility could not meet R1's needs as R1 requires a higher level of care. On 05/12/25 LPA Villegas conducted a file review for R1, per admission agreement, R1 was admitted to Glen Park at Long Beach on 03/26/24, on Physicians Report dated: 3/11/2024, and Needs of Service Plan dated:10/26/2024 it is indicated that R1 has Schizophrenia. On unusual incident report dated 03/28/25 it is reported that R1 was placed on a 5150 on 3/25/25, on resident appraisal dated 04/02/25 it is indicated that R1 needs mental health attention. LPA Villegas did not observe any record confirming that an incident report was sent to CCLD communicating that R1 was hospitalized 03/25/25. Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be substantiated. California Code of Regulations, Title 22, Division (6) and Chapter (8) are being cited on the attached LIC 9099D. Exit interview conducted, appeal rights explained, and a copy of this report was provided.