Complaint·September 14, 2023

INVESTIGATION REVEALED THE FOLLOWING: Allegation #1: Staff are not ensuring that facility is free of pests. The details of the complaint alleged the facility does not ensure the residential home is free from pests. The complainant reported that pests were observed in the kitchen and resident rooms. On 09/14/23 between 9:00 am -11:00 am, the Department conducted a plant inspection of the entire residential home. The Department observed ants inside the refrigerator at 9:57 a.m. Additional pests were identified outside the perimeter of the refrigerator along with residue of dead ants or pest droppings. Flies were observed around the kitchen sink area. The Department inspected each resident's room, bathrooms, activity room, dining area, outside patio area, and garage and did not observe any pests in these spaces. Based on the information gathered, there is sufficient evidence to support the allegation mentioned above. Allegation #2: Staff are not following safe food handling practices. Allegation #3: Facility has expired food. In the complaint, the facility is alleged to not handle food in a safe manner. The complainant reported food is left on kitchen counters that are improperly stored and is retaining expired food items. On 9/14/23 between 9:00 am - 11:00 am, the Department identified (10) food items with expired dates stored inside the refrigerator and food pantry. The following were identified with expired dates:(1) Creamy Peanut Butter, (1) Furman Spaghetti Can Sauce, (1) Kraft Thousand Island Dressing, (1) Daisy Sour Cream, (1) Mustard Spread, (1) Zito Salad Dressing, (1) Ragu Spaghetti Bottle Sauce, (1) Ensure Plus, (1) I Can Not Believe It's Not Butter, and (1) Crema Mexicana Table Cream. The Department observed unsafe practices in handling food items for residents contained in the refrigerator and inside the food pantry. These food items were not stored properly to prevent harmful bacteria, viruses, parasites, contamination or chemical substances. (Evaluation Report continues LIC 9099-C) An uncovered gelled Jello with no plastic wrap was stored in the refrigerator, (2) celery heads not completely wrapped in foil or stored in a plastic seal bag in the refrigerator crisper, and (3) opened box cereals were not stored in air-tight containers. Based on the information gathered, there is sufficient evidence to support the allegations mentioned above. Based on observations, interviews, and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099-D. Exit interview was conducted with Virginia Asis, Administrator and a hard copy of the report along with appeal rights. *Immediate Civil Penalties Issued* Note: *Citations not cleared by the due date will be a $100 fine assessed for each citation until it is cleared. Civil penalties will continue to accrue until Proof of Corrections (POC) are cleared. *