complaint·July 30, 2021

(2) of (2) staff interviewed corroborated the allegation. (1) of (6) residents interviewed stated that they have seen rodents in the facility or were aware of rodents in the facility. (5) of (6) residents could not corroborate the allegation. Interviews with staff and resident show that rodents were seen by the kitchen counter tops and floors of the kitchen. Review of documents obtained show that the facility scheduled an extermination company to address the rodent issue in the facility on 6/8/2020. The investigation revealed that the staff failed to keep the facility free of rodents as shown by interviews conducted and documents collected. Based on interviews conducted and documents reviewed, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D. Exit interview was conducted with Administrators Vilma Bohanon and James Trazo. Appeal rights were explained. Copy of the investigation report was provided along with the appeal rights.