Complaint·May 11, 2021

The investigation revealed the following: In regards to the allegation, Facility air conditioning is broken , it is alleged that facility air conditioner was broken at or around 8/14/20. It is also alleged that the facility air conditioner had also not been working the previous year (2019). Interview conducted with Executive Director Daniel Konishi revealed that facility air conditioner was not working in the Assisted Living building of the facility and that the air conditioner in the Memory Care building was working perfectly. Mr. Konishi stated that the Assisted Living building HVAC system was having issues due to a defective compressor and the facility had received a quote from a company and would begin working on the issue immediately. On 8/24/20, Mr. Konishi provided LPA with an update that consisted of pictures. The pictures showed the installation of a temporary chiller on 8/22/20. The temporary chiller will remain installed until the new HVAC unit is complete. Mr. Konishi stated that the new HVAC unit was installed on 09/18/2020. Interviews conducted with 1 out of 5 residents revealed that the facility air conditioner had a problem 2 years ago. LPA reviewed copies of two HVAC compa ny quotes for Retirement Home Chiller Repair dated 12/5/19 and for Compressor #4 dated 5/21/20. Based on interviews conducted with Executive Director Daniel Konishi, resident and LPA review documents, the preponderance of evidence standard has been met; therefore, the above mentioned allegation is found to be SUBSTANTIATED . Pursuant to the California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiency was observed and cited during the visit. (Refer to LIC 9099D). Exit interview was conducted with Executive Director Daniel Konishi. A copy of the report and appeal rights were provided to Executive Director.