complaint·September 27, 2023

It has been alleged that staff did not ensure that resident was provided a hospital bed and staff did not ensure that resident received physical therapy services. Through record review, there was no physician's report notifying that R1 was to require a hospital bed (HB) after R1's discharge from rehabilitation center. HB has been denied by the Case Manager with R1's insurance company. Furthermore, Physical Therapy (PT) had not been notified that R1 had been discharged to this care facility and had placed R1's file on hold. Through LPA observation, Administrator had verified with the home health agency's (HHS) Supervisor that R1's treatment will be resumed. Upon HHS resuming R1's treatment, the Physical Therapist will re-evaluate for the need of a HB for R1. According to LPA's observations, interviews and record review conducted, there is not enough evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is Unsubstatiated . Regarding the allegation: Staff did not provide resident copies of signed admission paperwork. It has been alleged that the request for the admissions agreement was not provided on the date of admission of R1. Through record review, the admissions agreement has a line written, and initialed by the responsible person of R1, as follows, "I have received a copy of this Admission Agreement __________ initial". Through interviews, both parties have opposing positions. S1 will provide additional copies of the admissions agreement of R1, through email, to the responsible person(s) of R1 on 09/27/23. According to LPA's observations, interviews and record review conducted, there is not enough evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is Unsubstatiated .