complaint·April 20, 2022

The investigation revealed the following: Regarding the allegation “Unlawful eviction”, it is alleged that the facility refused to accept the resident R1 back from the hospital. On 4/20/2022 record reviews indicate that; on 04/08/2020 the facility told the hospital that a bed was available for R1 after being told that R1 was ready for discharge, and that at 1:03pm that same day R1’s placement agency called the hospital and said that the facility would not be taking R1 back due to R1’s recent behaviors and due to the facility not having enough staff to care for R1’s needs. On 04/20/2022 the administrator Sandoval stated, “I did not say she could not come back to the facility.” Medication Aide Naylet Velazquez denied the allegation and stated “No we would not make that decision, it would be made by the hospital psychiatrist depending on their assessment if the resident is to come back.” Regarding the allegation “Unlawful eviction”: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited during today's visit. An exit interview was conducted. A copy of this report was provided to Medication Aide Naylet Velazquez.