Inspection visit

ComplaintJuly 8, 2025

ALONDRA GUEST HOMELicense 1986025575 citations on this visit

5 citations recorded

Inspector’s narrative

What the inspector wrote

In regard to the allegation “Staff serves expired food to resident’ and “Staff does not provide resident with nutritious meals”, it is alleged that facility keeps expired food and that residents are not being served nutritious meals. During interviews with Administrator and staff (S1) both stated that they do not have expired food and that both residents receive well balanced nutritional food. During interviews with residents R1 and R2 both stated that the food is okay. R1 stated that they don’t get enough food. LPA Gutierrez checked food supply and observed expired milk, cheese, sour cream, and molded cauliflower in refrigerator. LPA also toured garage and found a supply of vegetables and expired bread with gnats surrounding boxes. During visit LPA Gutierrez observed Administrator serve R1 tacos with the three month expired sour cream. LPA asked Administrator to throw away all expired food. In regard to the allegation “Staff is not meeting the resident's medical needs”, it is alleged that R1 was referred to an ophthalmologist and urologist in June of 2020 and was never taken. During interviews with Administered it was reveled that R1 was not taken to appointments because Administrator thought that home health care was supposed to arrange that, and the facility does not provide those services. S1 stated that he/she doesn’t take care of medical appointments. During interviews with residents R1 stated that he/she has only seen the doctor once and R2 stated that family takes he/she to doctors. In regard to the allegation “Staff does not maintain adequate records for resident”, It is alleged that R1’s file is not updated with current paperwork. During record review it was reveled that R1 has not seen a physician for an updated physicians report LIC 602 since 06/16/2020 with a diagnosis of Dementia, and the appraisal needs, and service plan was not completed, nor did it have R1’s signature or signature of person completing form. During interview with Administrator, it was revealed that home health care has been seeing R1 and no updated LIC 602 has been completed by physician. SEE LIC 809C In regard to the allegation “staff mismanages resident's medications”, it is alleged that facility did not have an updated centrally stored medication list since 2020. During record review it was reveled that facility did have current centrally stored medication log from May of 2025. LPA did a medication check and Atrovent Inhaler was missing for R1. Administrator stated R1 did not use inhaler, but doctor has never discontinued inhaler for R1. Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code. An exit interview was conducted with Administrator Lourdes VillaFlores. A copy of the report and appeal rights were provided.

Citations

6 citations recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

87555(b)(8)Type A
Food quality controls and rejected damaged goods
87555 General Food Service Requirements(b) The following food service requirements shall apply:(8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. Based on observation facility had expired sour cream, milk, cheese, bread and vegetables in refrigerator.LPA observed gnats on food. This poses an immediate health and safety risk to residents in care.
87555(a)Type A
Diet quality and preparation in safe healthful manner
87555 General Food Service Requirements(a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. Based on observation LPA observed Administrator serve R1 Three month expired sour cream for lunch. This poses an immediate health and safety risk to residents in care.
87468.1(a)(16)Type B
Right to accept or decline care or services
87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(16) To receive or reject medical care or other services. Based on record review R1 was given two referrals for ophthalmologist and urologist appointments were never made which poses a potential risk to residents in care.
87506(a)Type B
Maintain separate complete record for each resident
87506 Resident Records(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. Based on record review R1 has not had an updated physician’s (602) report since 2020. R1’s appraisal needs, and service plan is incomplete.
87465(a)(4)Type A
Assist residents with self-administered medication
87465 Incidental Medical and Dental Carea) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(4) The licensee shall assist residents with self-administered medications as needed. Based on record review R1 di not have Atrovent NFA Inhaler 2 puffs by mouth every 4 hours with spacer (routinely). This poses an immediate health and safety risk to residents in care.
87211(a)(1Type B
87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. Based on record review R1 refuses to take Famotidine 40 MG one tablet daily, Docusate 250 MG once daily, and Constulose twice a day and Facility has never reported to licensing or to R1’s physician. which poses a potential risk to resident in care.
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FAQ · About this visit

Common questions about this visit

What happened during the July 8, 2025 inspection of ALONDRA GUEST HOME?

This was a complaint inspection of ALONDRA GUEST HOME on July 8, 2025. 5 citations were issued: 3 Type A (serious) and 2 Type B.

Were any citations issued to ALONDRA GUEST HOME on July 8, 2025?

Yes, 5 citations were issued (3 Type A, 2 Type B). The first citation was for: "87555 General Food Service Requirements(b) The following food service requirements shall apply:(8) All food shall be of ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated July 20, 2026. If you believe any information is inaccurate, report it here.

Complaint·July 8, 2025