Skip to main content

Inspection visit

Follow-up on corrections

ROYAL VISTA SAN GABRIELLicense 1986025644 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analysts (LPAs) Galarza and Wong conducted an unannounced case management visit to the facility to perform a health and safety check of facility and residents in care. Upon arrival, LPA met with Marina Galaviz explained the purpose of the visit. The facility is licensed to serve 100 residents over the age of 60 (100 Non-Ambulatory & 10 bedridden). The facility has a Dementia Waiver and an approved Hospice Waiver. Administrator on file Susana Fuentes has been on leave since May 10, 2021. Ms. Fuentes resigned on July 18, 2021. Corporate staff Brenda Nicolas arrived at the end of the visit. OBSERVATIONS: At 12:00 PM, LPAs and Administrator toured the interior and exterior physical plant. LPA inspected: Assisted living floors and Memory Care unit were toured. LPA conducted a random tour of resident rooms. Residents were interviewed. Kitchen/dining room & food supply. Sufficient supply of perishable food was observed, but non-perishable food supply was not sufficient. NOTE: Facility does not have registered dietician or a dietary director. Medication room was locked and inaccessible to residents. Interior physical plant was inspected. The flooring in the 1st floor Memory Care Unit is need of repairs. The laminate flooring is lifting posing a tripping hazard for residents in care. Staff schedules were observed. Staff were interviewed and staffing shortages were confirmed. LPA did not observe nor identify signs of neglect, abuse or other immediate health and safety threats. One (1) caregiver was observed in Assisted Living floors and 2 caregivers in the Memory Care Unit were observed during the AM shift. Today's PM shift will have 2 Assisted Living caregivers, and 2 Memory Care Unit caregivers and one Activity Assistant. On 7/22/2021, the facility only had one (1) caregiver and one (1) med-tech staff for the entire building during the PM shift. Security guard had to assist with resident supervision. Marina Galaviz stated that two new staff are scheduled to start working tomorrow, and registry staff will work on Sunday. See LIC 809C for continuation of report. Documents obtained: 1. LIC 500 Personnel Report, weekly staff schedules for July 2021, and July 23- July 25 weekend schedule. 2. Resident Roster NOTE: One Heart registry staffing agency was contacted. On Sunday July 25, 2021 two (2) registry staff will be working. Names of staff were not obtained. Deficiencies were cited according to California Code of Regulations, Title 22. See LIC 809D. Exit interview held with Resident Care Coordinator Marina Galaviz. A copy of the report was provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement was not met by evidence of: Based on observation during physical plant inspection in the Memory Care Unit the laminate flooring was observed to be in major disrepair. The laminate flooring was raised and sticking out. The floors has a temporary fix of duct tape in some areas. This poses a potential health and safety risk to residents in care.

  • 87405(a)Type B

    87405(a) Administrator - Qualifications and Duties. All facilities shall have a qualified and currently certified administrator....there shall be coverage by a designated substitute who shall have qualifications adequate to be responsible and accountable for management and administration of the facility as specified in this section. Based on interviews, observation, and record review the facility failed to appoint an Administrator after Administrator on record's extended absence. Designee Marina Galaviz assummed Administrator responsibilities in May 2021.

  • 87411(a)Type A

    87411(a) Personnel Requirements - General.(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met by evidence of: Based on observation and interviews conducted the facility failed to ensure there is sufficient personnel to meet the needs of residents in care. On 7/22/2021 only 1 caregiver staff worked in the PM shift [memory care]. No caregiver was available for Assisted living residents. Staffing shortages have not been addressed by Licensee. This poses and immediate health and safety risk to persons in care.

  • 87555(b)(17)Type B

    87555 General Food Service Requirements. In facilities licensed for fifty (50) or more, and providing three (3) meals per day, a full-time employee qualified by formal training or experience shall be responsible for the operation of the food service. If this person is not a nutritionist, a dietitian ... shall be made for regular consultation from a person so qualified. Based on observation and interviews conducted the facility has not had a dietary supervisor or dietician consultant in years. Currently the dishwasher is is responsible for creating the food menu, cooking, ordering food inventory supplies, cleaning, and serving. There are residents that require special diets. Staff confirmed no special diets are being cooked.

FAQ · About this visit

Common questions about this visit

What happened during the July 23, 2021 inspection of ROYAL VISTA SAN GABRIEL?

This was a other inspection of ROYAL VISTA SAN GABRIEL on July 23, 2021. 4 citations were issued: 1 Type A (serious) and 3 Type B.

Were any citations issued to ROYAL VISTA SAN GABRIEL on July 23, 2021?

Yes, 4 citations were issued (1 Type A, 3 Type B). The first citation was for: "87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Mainte..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.