Incident investigation·March 5, 2024

Licensing Program Analyst (LPA) Galarza conducted a Case Management- Incident visit to follow up on an SOC 341 Report of Suspected Dependent Elder Abuse incident report dated 3/1/2024. LPA met with Administrator Nelida Arlante. The purpose of today's visit is to check on the health & safety of residents in care and to obtain resident records. According to SOC 341, the facility reported suspected physical abuse of a resident. It is alleged that on 2/29/2024, during the resident council meeting three (3) residents reported that staff (S1) splashed water on resident (R1's) while sitting on the toilet, and two (2) other residents reported incidents involving care misconduct by staff (S1). On 2/29/2023, Administration staff opened an investigation. The investigation is pending. Staff (S1) was suspended on 3/1/2024, pending investigation findings. Facility Administrator does not have access to staff files. A staff person that works at the SNF next door, provided access to staff files. Staff (S1's) Personnel Record was obtained. A technical violation was issued. Exit interview conducted and a copy of the report was given to Administrator.