complaint·March 11, 2024

Allegation: Facility staff failed to safeguard resident’s belongings. It is alleged that Resident R1’s jewelry and other personal items remain unaccounted for after the death of R1. During the course of the investigation, LPA received and reviewed the Resident’s (R1) Admission Agreement and Resident Personal Property and Valuables form (LIC621). Upon review of the Resident Personal Property and Valuables sheet, there was no jewelry of any kind listed or documented coming into the facility with R1. Upon review of the Residents (R1) Admission Agreement, it states to “Keep expensive jewelry or other priceless heirlooms at home” and is “recommended that valuable items not be brought into the facility.” During interviews with Staff (S1- S4) four (4) out of four (4) stated they had not observed R1 wearing jewelry or in possession of jewelry while residing at the facility. During an interview with Executive Director S1, was asked what the procedure was after R1 passed, S1 stated once the remains are removed the doors are locked till the Responsible Party is able to come pick up the belongings. S1 stated that R1's Conservator came on 08/25/23 to pack up the personal items of R1 and send them to R1's daughter and that R1's son came to pick up remaining items left in R1's room. During interviews with Residents (R2-R6) they were asked if they have had any items go missing from their room, five (5) out of five (5) stated they have had not items go missing and if they did, they usually find them either in their room, laundry, or somewhere in the facility. During the course of the investigation, LPA was unable to find any evidence supporting the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the above allegation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were observed or cited during today’s visit. LPA conducted an exit interview with Executive Director, Kenia Padilla, and a copy of this report was emailed due to technical issues with LPA's printer.