Follow-up on corrections·May 8, 2025

This report supersedes, report dated 04/23/2025 to add additional information and additional citations. On 05/08/2025 at 11:15am Licensing Program Analyst (LPA) Zina Brown conducted an unannounced Case Management visit to issue deficiencies found during complaint investigation 11-AS-20250417101102. LPA met with Executive Director, Fabiola Marciano and explained the purpose of the visit. On the following dates, 1/6/2025 and 4/18/2025, the department received video surveillance from a shared residents' room. The videos received were from various angles inside the shared residents' room. The video surveillance also has audio component. On 4/23/2025, LPA conducted an interview with Executive Director (ED) Fabiola Marciano and the ED stated she was aware of the video surveillance in resident rooms and confirmed that no consent forms are on file. The ED also confirmed Regency Palms did not submit to Community Licensing a waiver request for the use of video surveillance in resident rooms. LPA conducted a file review of Resident #1 (R1) – Resident #7 (R7). Review of the Admissions Agreement observed on page 6 under Miscellaneous, which states, "10.9 Due to the privacy of the residents, residents will not have nanny cams in their apartment." Report continues on LIC 809-C Based on the interviews conducted and records reviewed, Regency Palms Long Beach violated residents' personal rights by allowing video surveillance in residents with shared rooms. Regency Palms Long Beach did not adhere to its Plan of Operation by allowing the use of video surveillance in the room of Resident #1 (R1) - Resident #7 (R7). Regency Palms Long Beach failed to comply with Title 22 Regulations and the Evaluator Manual section 2-5800 Guidance on using Video Surveillance. Deficiencies cited under California Code of Regulation Title 22 Division 6 Chapter 8 are being cited on the attached LIC 809-D. Exit interview conducted with Executive Director - Fabiola Marciano and copy of this report was provided with appeal rights.