complaint·May 21, 2025

Regarding the allegation: Licensee initiated the eviction process in retaliation against the resident. It is alleged that the client received an eviction letter on April 15, 2025, instructing them to vacate the facility by May 14, 2025. On April 23, 2025, LPA interviewed two residents (R1- R2); both were unable to answer the questions posed fully. Additionally, on the same date, the LPA interviewed three staff members (S1, S2, and S3), all of whom denied the allegation that the Licensee initiated the eviction process in retaliation against the residents. The staff members stated that the eviction was issued following a reassessment that determined the resident required a higher level of care and supervision. On April 23, 2025, between 11:00 AM and 12:00 PM, LPA conducted a records review of the reassessment for resident #1 (R1), dated April 1, 2025, indicated that R1's condition had changed, necessitating a higher level of care and supervision. On 05/21/2025, the department reviewed the facility's progress notes dated March 1, 10, 2025, and April 10 and 13, 2025, indicating that R1 had been very aggressive towards other residents and staff by punching and scratching them. On 04/15/2025, LPA confirmed that a 30-day eviction notice and supporting documents were faxed to Community Care Licensing within five days, by the California Code of Regulations, Title 22. It was determined that the facility could not meet R1's needs due to the requirement for a higher level of care. Based on interviews and records reviewed, there was not sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is unsubstantiated. There were no deficiencies cited. An exit interview was conducted a copy of the report was provided to Wellness Director Monique Avila.