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Inspection visit

complaint

REGENCY PALMS LONG BEACHLicense 1986025671 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Investigation Revealed the Following: Allegation: Resident not assisted with medications as prescribed. The details of the complaint alleged that facility staff is not giving (R#1) medication as prescribed by their physician. On June 18, 2025, at approximately 2:00 PM, during a records review, LPA Iniguez observed (R#1) 's prescription order for Seroquel (Quetiapine Fumarate 50 MG Tab), dated 1/20/25. The order specifies a time of 8:00 PM to administer this medication at nighttime. Additionally, LPA Iniguez observed (R#1)'s Medication Administration Record (MAR) for June 2025. LPA Iniguez observed that on 6/8/25, facility staff marked down the medication given to (R#1) at 8:00 PM. Also, the (MARs) extra notes for 6/8/25 do not show (R#1) refused the medication. However, LPA Iniguez observed a video recording obtained by the department with a time stamp of 2025/6/8 at approximately 10:32 PM. The video shows (S#2) waking up (R#1) and administering the medication that was supposed to be given at 8:00 PM, as per the doctor's order. In addition, LPA Iniguez reviewed (R#1) 's Physician's Report for Residential Care Facilities for the Elderly (RCFE) or LIC 602A, dated 2/12/25. It was confirmed that (R#1) is unable to administer or store their own medications. On June 18, 2025, at approximately 02:00 PM, during interviews with facility staff (S#1), she stated that on 6/8/25 at approximately 10:32 PM, (S#2) forgot to give (R#1) medication at 8:00 PM. (S#1) instructed (S#2) to administer the medication to (R#1) at that time. Evaluation Report continues LIC 9099-C During this investigation, LPA found sufficient evidence to support the above-mentioned allegation. Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), the above-mentioned deficiency was observed, and citation issued (ref. LIC 9099D). An exit interview was conducted, and a copy of the Complaint Report was given to Monique Avila/Wellness Director.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(4)Type B

    87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed.This requirement was not met as evidence by: Based on observation and record review, facility staff failed to ensure medication for (R#1) was not administered as per the doctor's order. This poses a potential health and safety risk to residents in care.

  • 87244(d)Type B

    87224 Eviction Procedures (d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons.This requirement is not met as evidenced by: Based on the record review, the licensee failed to provide a valid Notice to Quit per Title 22 Reg 87244(d). This poses a potential Health, Safety, or Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 18, 2025 inspection of REGENCY PALMS LONG BEACH?

This was a complaint inspection of REGENCY PALMS LONG BEACH on June 18, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to REGENCY PALMS LONG BEACH on June 18, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each fa..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.