complaint·July 10, 2025

Allegation: Staff did not safeguard resident’s personal belongings The allegation alleges the facility staff lost a resident's belonging. During record review, LPA received and reviewed the facility’s House Rules, signed and dated by R1’s Responsible Party on 08/23/2024, that states under Administration Department number 7. Management is not responsible for lost or stolen items (refer to Theft and Loss Policy included in the Resident Paperwork). LPA received and reviewed Theft and Loss Policy, signed and dated by R1’s Responsible Party on 08/23/2024, that states “Residents are encouraged to complete a personal property inventory when they move-in. We ask residents to keep this form updated as items are removed or added to the apartment.” Additionally, the Theft and Loss Policy states “Management is not responsible for the loss or theft of valuable from your apartment.” LPA received and reviewed Resident Personal Property and Valuables (LIC621), signed and dated by R1’s Responsible Party on 08/24/2024, declining to track personal property for R1. LPA received and reviewed the Health and Safety Code Section 1569.152, 1569.153, and 1569.154 Residential Care Facilities for the Elderly form, signed and dated by R1’s Responsible Party on 08/24/2025, that states in Sec. 3 Section 1569.153 of the Health and Safety Code “(d) …The facility shall not be liable for items which have not been requested to be included in the inventory or for items which have been deleted from the inventory.” During interviews with Staff S1-S11, were asked if they were made aware of R1 having a bedrail, eleven (11) out of eleven (11) stated yes they were aware R1 had a bedrail brought in. Additionally, Staff S1-S11 were asked if the family requested to have the bedrail added to the Resident Personal Property and Valuables (LIC621) form, eleven (11) out of eleven (11) stated to their knowledge the bedrail was not requested to be included on the form. During interviews with Residents R1-R8, were asked if they had any personal items go missing, seven (7) out of eight (8) stated they have had no items missing and if they did have an item missing caregivers help to locate the item During the course of the investigation, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated . During today's visit, LPA did not observe or cite any deficiencies. An exit interview was conducted with Regional Director, Lisa To, and a copy of this report was provided.