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Inspection visit

complaint

REGENCY PALMS LONG BEACHLicense 198602567
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Regarding the Allegation : Staff transferred funds from R1 bank account without consent. This complaint alleged that the facility took money out of R1 bank account without permission. Record review indicates the following: Admission agreement indicates that R1 moved into the facility on 01/09/2025. R1 signed the ACH activation and authorization form which allowed the facility to take money out of R1 bank account. Reviewed R1 lease agreement which indicates that R1 had a balance due to the facility from 01/09/2025 to 11/01/2025. Interviews indicate the following: S1 indicates that R1 signed the admission agreement which allowed the facility to withdraw money from R1 bank account. S1 indicates that R1 did not pay R1 full rent and has a balance due. S1 indicates that no eviction notice had been given to R1. R1 indicates that the facility took money out of R1 bank account in January 2025. R1 indicates that R1 did not pay the full amount of rent to the facility. 6 out of 7 staff deny the allegation. Based on interviews and supporting documentation, the preponderance of evidence standard has NOT been met therefore, the allegation of “staff transferred funds from residents bank account without consent” is found to be UNSUBSTANTIATED. No deficiencies cited during today's visit. An exit interview was conducted, and a copy of the Complaint Report was provided to the Administrator Robert Jakini.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(8)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(8) To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs.This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: Interview conducted revealed R1’s family was not notified of R1's injuries or change in condition which included R1's eating habits and ability to ambulate, which poses a health, safety, and personal rights risks to residents in care.

  • 87468.2(a)(4)Type A

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: On 11/26/24, R1 sustained a fall in their bedroom resulting in wounds to their arms, hands, and a brain bleed. Additionally, staff were aware that R1’s motion sensor was turned off or not operable, which poses a health, safety, and personal rights risks to residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the November 13, 2025 inspection of REGENCY PALMS LONG BEACH?

This was a complaint inspection of REGENCY PALMS LONG BEACH on November 13, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to REGENCY PALMS LONG BEACH on November 13, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.