Complaint·April 30, 2026

Record review of daily menu revealed four salad options, four side options, and seven sandwich/wrap//burger options (including peanut butter and jelly sandwiches) are alternative options to the weekly menu. Review of weekly menu revealed breakfast, lunch, and dinner options with the snack selection (not distinguished). Review of lunch and dinner order sheet includes an order column for peanut butter and jelly and other alternative menu selections. Review of admission agreement revealed three nutritionally well-balanced meals and snacks made available daily as specified in Title 22, Section 87555, General Food Service Requirements. Five out of six staff interviews (S2 – S5, S7 – S8) - indicated the daily menu is an alternative to the weekly menu. Six out of seven staff interviews (S2 – S8) indicated residents are allowed to have additional food servings when requested. Seven out of seven staff interviews (S2 – S8) indicated snacks are available to residents in memory care. Six out of six resident interviews (R1 – R5, R7) - indicated they can receive alternatives, including peanut butter and jelly, from the daily menu. R6 assumes alternatives will be provided. Four out of four resident interviews (R1 – R4) indicated they are allowed to have additional food servings when requested. R5 – R7 indicated additional servings has not been requested. One out of two witnesses/responsible parties do not have any complaints about the food services. LPA observed three small snack (fruit) serving trays and peanut butter and jelly supplies in the kitchen. LPA observed residents eating lunch and alternative meals (fish, and sandwich with chips) being served. Regarding the allegation, “ Staff denies residents food ,” based on record review, interviews, and observations, the Department did not find sufficient evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with Robert Jakini (Administrator) and a copy of this report was provided.