complaint·July 3, 2025

Allegation: Staff retaliates against resident. It is alleged that on June 25, 2025 resident (R1) received a 30-day eviction notice because they expressed concerns regarding the facility to the city council about facility safety. It is also alleged that the licensee has not been responsive to safety concerns such as, unlocked empty rooms and main entrance doors kept unlocked by staff late at night. According to information obtained, when their was a change in ownership the licensee told residents that town hall meetings would be ongoing, and their concerns would be addressed. One (1) out of 11 residents stated administration staff retaliates if residents complain. The majority of the residents had no knowledge of the eviction notice issued to resident (R1). Staff interviews revealed that the eviction notice was issued on June 25, 2025, because in recent months there have been numerous incidents where R1 has become aggressive towards other residents and staff. According to staff, resident (R1) has exhibited unsafe behaviors and broken facility House Rules. Staff denied the allegation. Based on record review, the findings indicate that from April 202 5- to present there have been five incidents of aggressive behavior towards resident and staff. Per House Rules, "Disruptive or abusive behavior by employees, residents, and resident's families or guests is not acceptable or permitted." Therefore, there is insufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . An exit interview was conducted and a copy of this report was discussed and provided to Interim Executive Director Dina Davis.