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Inspection visit

complaint

IVY PARK AT CERRITOSLicense 1986026081 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Investigation revealed the following: in regards to the allegation “Unlawful Eviction”. It was alleged that R1 received 30-day notice and feels R1 is being retaliated against due to complaining about the facility. Interviewed Interim Executive Director stated that Resident 1 (R1) was served an eviction notice due to multiple incidents over the years involving disrespectful behavior toward staff and other residents. Interviewed current Executive Director stated that they joined the Facility on 10/3/25 and was made aware that R1 had been served an Eviction Notice due to behavioral concerns and the concerns had reached a level that the previous leadership felt R1 needed to be removed from the community. However, the Executive Director stated they have developed a positive relationship with R1 and consider R1’s behavior to be manageable. They further indicated that through communication and ongoing relationship-building, the concerns have improved, and the eviction notice was rescinded on 12/01/2025. Interviewed S1 stated they were aware of process of R1’s eviction but new Executive Director established a rapport with R1 and believed he effectively manage R1’s behaviors. Interviewed S2 stated in the past, sometimes R1 could make a comment to the staff and residents, which made them feel uncomfortable. However, under new management, R1 significantly improved and there were no major recent issues. Interviewed S3 stated that R1 is nice, and they didn’t see any behavior from R1 that would make them or others uncomfortable. LPA interviewed 11 residents. R1 denied making negative or disrespectful comments and stated that the incidents listed in the eviction notice were either exaggerated or did not occur. R1 also expressed that the eviction notice may have been issued in response to their raising concerns to administration, such as ensuring doors are locked after hours and maintaining comfortable facility temperatures. (5) out of (10) Interviewed residents stated that they don’t know R1. (5) out of (10) residents stated that they don’t have any issues with R1. Review of the Eviction notice dated 06/25/2025 indicated R1 was served Eviction notice for noncompliance with community policies and house rules regarding disruptive or abusive behavior. Continue 9099C The notice referenced a few incidents between 2022 and 2025 involving alleged negative or disrespectful comments. However, upon review of R1’s file, house rules, and eviction documentation, as well as observations and interviews conducted, the LPA did not find sufficient evidence that R1 engaged in behavior that disrupted the facility’s calm, peaceful environment or violated house rules to the extent described, and that R1’s actions violate general facility policies created for the purpose of making it possible for residents to live together as stated under regulation 87224(a)(3). Based on LPA's observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Exit interview was held, and a copy of this report, appeal rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87224(a)(3)Type B

    The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5).Thirty (30) days written notice to the resident is required except as otherwise specified in paragraph (5).(3)Failure of the resident to comply with general policies of the facility. Said general policies must be in writing, must be for the purpose of making it possible for residents to live together and must be made part of the admission agreement. This requirement is not met as evidenced by:Eviction Notice dated 06/25/25 does not indicate how R1's actions violate general facility policies created for the purpose of making it possible for residents to live together.

FAQ · About this visit

Common questions about this visit

What happened during the March 19, 2026 inspection of IVY PARK AT CERRITOS?

This was a complaint inspection of IVY PARK AT CERRITOS on March 19, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to IVY PARK AT CERRITOS on March 19, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5).Thirty (30) d..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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