Follow-up on corrections·May 20, 2025

Licensing Program Analyst (LPA) Tena Herrera conducted a Case Management Visit-Deficiencies stemming from initial complaint investigation conducted on 11/22/24, complaint control # 28-AS-20240919114357. LPA Herrera met with Rudy Ignacio (House Manager) and explained the reason for visit. Case Management-Deficiencies findings: During complaint investigation dated 11/22/24, LPA observed a large bubble on the ceiling of R1’s room which usually indicates some sort of water damage. LPA interviewed 3 residents and 2 out of 3 confirmed that they have observed the leaks in R1’s room during the rainy season. LPA interviewed R4’s family member and they stated they have also witnessed the leak during the rainy season. LPA interviewed 3 staff and 2 out of 3 staff confirmed that during the rainy season there had been a leak in the room of R1. Due to LPA's observations and statements made by staff, residents and 1 residents family member there was sufficient evidence to confirm water was entering residents room during the rainy season. Citation will be issued and details can be found on the LIC809-D page. Exit interview held, and a copy of this report and appeal rights were provided.