complaint·June 14, 2022

. On same day R1 slapped Administrator on face as she was attempting to assist resident with her face mask. S1 stated that R1 also slapped her on the face on 5/30/22 because staff did not provide cigarettes that she didn’t have yet. All three times police were called. Administrator stated that resident was not happy at facility and R1 called 911 and police arrived and told facility staff that resident had rights and could leave without anyone’s consent. She asked to get her stuff from her room and S1 went with her and when R1 and S1 arrived, R1 threw herself on the floor and stated that she was in a lot of pain and could not get up. R1 called 911 and told them she was in a lot of pain and She was then taken to hospital (Downey PIH). Administrator stated that R1 was not evicted but requires higher level of care and decided to make arrangements to have her admitted next door at Lakewood Park Healthcare. LPA spoke with R1 conservator and she agreed with facility assessment that resident required higher level of care and agreed to have her moved to Lakewood Park Healthcare by the end of today. Based on record review and interviews conducted the findings indicate that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.