complaint·October 28, 2024

The investigation revealed the following. Regarding allegation: Staff does not ensure resident has possession of her personal property. It is alleged that R1 did not receive his/her personal property after several request after leaving facility. According to information obtained resident received some items, but a cell phone charger, a clock radio, personal mail, a stay plate for dentures, and a notebook are missing. A total of four (4) residents were interviewed today and four (4) out of four (4) residents stated they have never had any belongs missing or heard that when residents leave that they are missing items. Administrator stated that S2 cleaned out room and took belongings to resident. S2 stated room was completely empty and all items were taken personally to new facility that was confirmed to be new residence of R1.S3 stated when rooms have items at time of cleaning there given to management. A copy of LIC 621 did not list items stated above. Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. A copy of report was provided to Administrator.