Routine inspection·December 4, 2025

Licensing Program Analyst (LPA) Elena Mallett conducted the required annual inspection. LPA arrived unannounced and met with Elfren Castro and explained the purpose for today’s visit, shortly after Administrator Mona Castro joined to assist with the visit. The facility is licensed to serve 6 Residents ages 60 and above with up to 6 bedridden. Bedridden can only be present in Rooms 1, 2 and3. The current census was 4 residents none of which are bedridden. The facility is a single-story home located in a residential area in Norwalk, Ca. A tour of the facility includes: 3 resident bedrooms, 1 resident bathroom, 2 private bedrooms, 1 stock room, 1 staff/resident bathroom, kitchen, dining area, living room, front yard and back yard. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit todays visit and the initial visit and observed the following: Continued on 809-C h Infection Control: Staff are cleaning and disinfecting throughout the day. Facility has sufficient PPE supplies and has an Infection Control Plan maintained at the facility. Operational Requirements: The facility has an approved fire clearance. The facility maintains the required liability insurance, current until 02/16/26. Physical Plant & Environment Safety: LPA toured facility, residents’ bedrooms were checked and closet/drawer space to accommodate each resident comfortably was available. A chair,bed and adequate light was observed. Extra clean linens were observed. The front yard is free of debris/hazards and the outdoor and passageways are free of obstruction. No bodies of water were observed at the facility. There are no security bars or weapons on the premises. Hygiene products are readily available for clients. The hot water temperature was tested throughout the facility and measured within the required range of 105-120 degrees F. All storage areas for cleaning solutions, toxins, knives, and hazardous items are kept in a locked and are inaccessible to residents. Smoke detectors are operable and are not interconnected. The carbon monoxide detector was observed and operable and in compliance. There fire extinguisher was observed and is fully charged and checked on 06/11/2025. Staffing : There appears to be sufficient staffing at all times in the facility. A deficiency was noted. ( See LIC-809D) Personnel Records-Training : Staff has criminal record clearance, current First-Aid training along with required initial and annual trainings documented in personnel files. LPA reviewed 5 staff files with no issues observed. Administrator Mona Casto's Administrator certificate is current and expires on 08/31/27. Resident Records-Incident Reports: Resident files are kept in a secure location and have the following documents in their files - Pre-admission appraisal/Appraisal Services Plan, Admission Agreements, Identification & Emergency Information and current Physician's Report. LPA reviewed 4 Resident Files with no issues observed. Residents Rights-Information: Residents are provided with telephone and internet at the facility. The facility has the following posters posted: Residents Rights, Complaint Poster, and Ombudsman. Planned Activities: Residents attend Day Program and are offered access to Senior Center. Technical Advisory given to incorporate more planned activities at the home. There is an outdoor activity area available for the residents. Food Service: The kitchen was observed for the ability to prepare and serve food. LPA observed an appropriate food supply of two (2) days of perishables and one week (7 days) of non-perishables. Incidental Medical & Dental: Medication is properly labeled and are centrally stored in a locked cabinet and are in their original containers. 4 residents' medical logs were checked with no issues observed. Disaster Preparedness: The facility has an Emergency Disaster Plan with contact numbers and at least 2 relocation sites. Disaster Drills are done quarterly. Last drill conducted 09/28/25 Residents with Special Health Needs: There are no bedridden or residents using hospice . One resident uses home health services at this time. In reference to the construction observed on the covered patio LPA Mallett asked Administrator Castro to submit to CCLD a plan that discussed how residents needs are affected by the construction, how this disruption will be mitigated and how long the project is estimated to take. Additionally, CCLD requests Administrator to send us a copy of completed Inspection report when all construction is completed. The current Fire Clearance for the facility states that Licensee will have an annual certification NFPA from Fire Alarm Company. This is to be completed by 04/17/2026. Per California Code of Regulations, Title 22, and California Health and Safety Code, there was a deficiency cited during this visit. A Plan of Correction was discussed and agreed upon with the Administrator Castro. An exit interview was conducted with Administrator Castro and a copy of this licensing report and Appeal Rights were provided