Office review·November 5, 2025

Regional Manager Tony Vasallo, Licensing Program Manager David Sicairos, Licensing Program Analyst Mary Flores conducted a Non-Compliance Meeting at the Regional Office with Administrator/Licensee Linda Fan, and Assistant Administrator Sabrina Liu. During the meeting the following was discussed: On 10/12/23 and 9/28/23 Licensing Program Analyst (LPA)s Mary Flores and Christine Wong delivered SUBSTANTIATED findings regarding allegation a resident sustaining a fracture due to staff neglect and staff did not seek medical attention in a timely manner . Facility retained a resident with a prohibited health condition and facility received a resident with pressure injury. Findings were delivered at the facility and informed Administrator Linda Fan that an Additional Civil Penalty was being considered. On 6/17/25 LPA Blanca Gonzalez conducted an annual visit and noted deficiencies under Title 22 Regulations for 87465 Incidental Medical and Dental Care Services. On 6/21/24 LPA Nune Margaryan conducted an annual visit and noted deficiencies under Title 22 Regulations for87465 Incidental Medical and Dental Care Services. On 5/5/23 LPA Kimberly Ramirez conducted a case management visit and noted deficiencies under Title 22 Regulations for 87465 Incidental Medical and Dental Care and 87705 Care of Persons with Dementia. On 6/22/23 LPA Christine Wong conducted an annual visit and noted deficiencies under Title 22 Regulations for 87705 Care of Persons with Dementia. On 6/15/22 LPA Nune Magaryan conducted an unannounced annual visit and noted deficiencies for Title 22 Regulations 87705 Care of Persons with Dementia, 87303 Maintenance and Operation, 87355 Criminal Record Clearance. (CONTINUED ON LIC 809C) Licensee has implemented the following to bring the facility back into compliance: Administrator has began to document all communication with the responsible parties. Administrator has trained staff to communicate all incidents to provide detail information regarding incidents. Administrator has provided training to staff to ensure when a two caregiver transfer is required is provided by two caregivers. Administrator initiated sending residents to the hospital upon changes in condition in a timely manner. Exit interview was conducted with Licensee/Administrator Linda Fan and a copy of this report and LIC9111 was provided.