complaint·March 19, 2024

Allegation: Facility staff do not store cleaning chemicals locked and inaccessible to resident in care. It is alleged that in the memory care unit, cleaning products are left out on the counter or put in cabinet that is not secured and is accessible to residents. During the facility tour, LPA and the Executive Director toured the full Memory Care Unit. LPA observed that on all three floors of the Memory Care Building, each kitchenette had a locked cabinet under the sink where cleaning supplies are stored. LPA observed that all cleaning products were inaccessible to residents. Staff opened cabinet and LPA observed the only cabinet with cleaning supplies in it was the locked cabinet under the sink. Additionally, LPA checked the laundry room on each floor, and observed they were secured and locked. LPA observed housekeeping cleaning rooms on the first floor of the Memory Care and observed the cleaning chemical supplies box was locked at all times. LPA observed when the housekeeper needed a different product, they unlocked the box, put away what they had, took out what they needed, and locked the box again. During interviews with staff (S1-S7), were asked if they have received training's regarding the storage of cleaning chemicals, seven (7) out of seven (7) stated they have received training through Relias and In-Services regarding the storage of cleaning chemical. Additionally, seven (7) out of seven (7) stated that when not in use cleaning products are secured in a locked cabinet under the sink and are inaccessible to residents. During interviews with Residents (R1-R8), were asked if they have observed cleaning chemicals left out on the counter at any time, Continued on LIC9099-C eight (8) out of eight (8) stated they have not seen any cleaning supplies left out and accessible. During record review, LPA reviewed training logs for seven (7) staff, LPA observed seven (7) out of seven (7) had completed the Relias training regarding Chemical Safety. Additionally, LPA received and reviewed In-Service training logs, conducted on November 18, 2023 and March 7, 2024, regarding Chemical Safety and Maintenance of Supplies/Chemicals. During the course of the investigation, LPA was unable to find any evidence supporting the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the above allegation did or did not occur, therefore the allegation is unsubstantiated . During today's visit, LPA did not observe or cite any deficiencies. An exit interview was conducted with Executive Director, Paul Gozon, and a copy of this report was provided.