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Inspection visit

complaint

SAVANT OF BURBANK EASTLicense 1986031361 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff forced resident to cut resident's hair. Regarding the allegation above it is alleged that staff forced resident to cut resident's hair. Interviews with executive director (ED), six (6) staff, and nine (9) out of ten (10) residents, who were able to communicate, indicated that no resident gets a haircut against their will. In addition, LPA was provided with pictures of R1 from September 12, 2024 and LPA observed that shoulder length haircut was cut from waist length with R1 consent because their hair was very tangled. During initial visit on 9.26.2024 R1's hair was tidy with no tangles. LPA interview R1 on 10.15.2024 at 11:14AM at the common area. Interview revealed that R1 does not want to get a hair cut. Interview with staff revealed that R1 needed a haircut because their hair was very tangled irregardless of R1 not agreeing to get a haircut at that time. Staff did not produced a new Appraisal Needs and Service Plan (LIC 625) to address R1 hair issue. Staff failed to call R1 Power of Attorney (POA) to ask permission to cut R1's hair. Deficiency will be cited on LIC 9099-D. Based on information obtained through interviews and record reviews this allegation is deemed substantiated at this time. Exit interview conducted. A copy of this report was given to Executive director.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type B

    (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidenced by: Based on LPA interview and record review, staff violated R1 personal rights of cutting their hair w/o family permission, which poses an immediate health & safety and personal rights risk to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 9, 2024 inspection of SAVANT OF BURBANK EAST?

This was a complaint inspection of SAVANT OF BURBANK EAST on December 9, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to SAVANT OF BURBANK EAST on December 9, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.