Health check·March 4, 2025

At 11:20 a.m. on 03/04/25, Licensing Program Analyst (LPA) Nicholas Reed and Licensing Program Manager (LPM) Naira Margaryan conducted an unannounced case management visit. LPA and LPM met with the administrator and disclosed the reason for the visit. Today’s case management visit was conducted in conjunction with a collateral visit for complaint #31-AS-20250303144817 to ensure the three (03) residents relocated from Rossmoyne Hills (197610495) were afforded their health and safety at their current home. LPA toured the facility at 11:30 a.m. today, interviewed the administrator at 11:35 a.m., Resident #5 (R5) at 11:40 a.m., and Resident #3 (R3) at 12:35 p.m., and conducted a record review of pertinent files including but not limited to the staff and client rosters at 12:45 p.m. Interview with the administrator revealed Resident #1 (R1) left the facility yesterday to live with their family. Interviews with R3 and R5 revealed they enjoy their current facility, and all of their needs are taken care of. LPA and LPM concluded the visit and provided contact information to both residents in care. Exit interview conducted. Copy of report provided.