complaint·March 21, 2025

During the physical plant tour, LPA Alvizar-Ettima observed that R1’s room is similar in size as the other rooms in the facility with enough space and clear paths to navigate the room safely. During interviews with staff, all staff stated all bedrooms have sufficient living space including R1’s bedroom. During interviews with residents, R1 stated room is too small for two residents to move around. All other residents stated the rooms have sufficient living space and had not concerns. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. ---Licensee does not provide residents with a safe living environment. It was alleged that there is only one pull alarm signal in R1’s room that R1 and roommate has to share. To investigate the allegation on 05/29/2024 at 3:20p.m., LPA Antonia Alvizar-Ettima conducted a physical plant tour, requested documents and interviewed one (01) staff and one (01) resident. On 01/22/2025 LPA Alvizar-Ettima conducted a physical plant tour at approximately 11:15a.m. and interviewed one (01) additional staff and nine (09) out of ninety-five (95) additional residents between 11:45am -1:05p.m. During the physical plant tour, LPA Alvizar-Ettima observed all interviewed residents had a pull alarm string within their reach in room including R1. During interviews with staff, all staff stated pull alarms signal have a string for each resident to pull for assistance and this is a safe living environment. During interviews with residents, R1 stated there is only one pull alarm signal in R1’s room that R1 and roommate has to share. All other residents stated the do not have an issue sharing the pull alarm signal with their roommate. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. ---Licensee is not addressing mildew at facility. It was alleged that rooms #228 and #214 have mold on the wall. To investigate the allegation on 05/29/2024 at 3:20p.m., LPA Antonia Alvizar-Ettima conducted a physical plant tour, requested documents and interviewed one (01) staff and one (01) resident. (CONT. on LIC9099-C) On 01/22/2025 LPA Alvizar-Ettima conducted a physical plant tour at approximately 11:15a.m. and interviewed one (01) additional staff and nine (09) out of ninety-five (95) additional residents between 11:45am -1:05p.m. During the physical plant tour, LPA Alvizar-Ettima did not observe any mildew in rooms #228 and #214. During interviews with staff, all staff stated that mildew is always addressed in the facility. During interviews with residents, R1 stated rooms #228 and #214 have mold on the wall. All other residents stated there was no mildew in the facility and they had no concerns. Based on observations and interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.