complaint·March 4, 2025

Staff explained that Resident #1 resides in the cottages that is considered independent living and has a separate address. Staff do not provide care or supervision to the individuals in the cottages. However, since the housing is on the premises, the rent increase had applied to the cottages as well. Allegation – Facility has plumbing issues. Staff indicated that if they find anything in disrepair, they will put in a work order. Maintenance staff indicated they try to fix the issues right away when they receive a work order. Per staff, R1 resides in the cottages which is considered independent living and has a separate address. However, maintenance will assist with any items in disrepair if they are notified. LPA spoke to R1 who stated the plumbing issue has been resolved. Based on information gathered, R1 has a separate address from the facility and is not receiving any care or supervision from staff. The facility roster does not contain R1’s name as part of their resident roster. Interviews with staff indicated that R1 is independent and resides in the cottages which care is not provided. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted with Staff H. Cummings. A copy of this report along with the appeal rights was provided.