complaint·August 25, 2022

R1 was unable to fit their wheelchair into their bathroom as the wheelchair is a larger size but did not have issues with entering their room or any other rooms of the facility. R1 is able to ambulate onto a walker to get inside the bathroom. Interviews show that staff accommodate R1 with their personal needs when R1 does not want to go into the bathroom. Interviews also show that R1 is able to access a sink to wash their hands in the med room as an accommodation when needed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation are unsubstantiated. Exit interview held and a copy of the report was provided.