complaint·September 5, 2023

In regards to the allegation "Facility staff does not provide a safe environment for residents while in care." it was alleged that Residents expressed not trusting facility's actions to maintain them safe from R1. (5) of (5) Staff interviewed denied the allegation. (2) of (5) Residents interviewed stated they did not feel safe around R1 and were unsure what the staff were doing in order to keep them safe. Interviews stated that R1 was a resident who did have multiple incidents with their behavior in the facility. All incidents were reported and responsible parties notified as LPA reviewed incident reports on file. Local police were called for incident of R1 attacking R2 but no arrests were made and no charges were pressed. Interviews with staff state that there were multiple attempts to have R1 see a psychiatrist and doctor for their behavior but R1 refused. Interviews also stated that due to keeping R1's information confidential and allowing for their privacy, residents of the facility were not told outright what was being done regarding R1's behavior. Residents were encouraged to come to staff with any issues or problems so that there would be no altercations. R1 was served an eviction notice by the facility on 9/19/22 and left the facility on 10/20/22. This shows the facility was aware and proactive regarding R1's behavior and how it affected the other residents. Based on the interviews conducted, observations and files reviewed, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit Interview was conducted and a copy of this report was provided.