complaint·October 24, 2023

There was a lack of confirmation regarding the doctor appointment schedule for R1 on 10/19/23, but the appointment and transportation were set and provided. Interviews showed that R1 was able to make their appointment and were transported by the facility. Interview with other residents of the facility do not show that there is no assistance with obtaining medical care. Based on interviews, files reviewed, and observations conducted, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. In regards to the allegation "Licensee does not ensure staff dispensing medication to residents are appropriately trained" it is alleged that S1 is not appropriately trained to dispense medications. (7) of (7) Staff interviewed denied the allegation. (5) of (5) Residents interviewed could not corroborate the allegation. LPA reviewed S1's file and observed required medication management training along with required hours to have been completed. Interviews with staff shows the staff is aware of the duties and tasks of staff who dispense medications. LPA was not provided with proof that S1 is not appropriately trained to dispense medications. Based on interviews, files reviewed, and observations conducted, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. In regards to the allegation "Staff did not dispense medication to resident as prescribed" it is alleged that staff did not provide R2 with their blood pressure medication for a week. (7) of (7) Staff interviewed denied the allegation. (5) of (5) Residents interviewed could not corroborate the allegation. Interviews do not show that staff have refused to provide R2 with their medications. Interview with R2 stated that it was only 1 day that was missed and it was on 10/19/23. Staff interviewed denied that medications was not provided to R2 on 10/19/23. LPA reviewed R2's medication record and observed that it was logged that R2 received their prescribed medications on 10/19/23. Based on interviews, files reviewed, and observations conducted, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit Interview conducted and a copy of this report was provided.