complaint·February 10, 2026

During interviews with the residents, nine (9) out of ten (10) did not corroborate the allegation. One resident interviewed stated that that they are offered activities including music therapy to stir memories for residents, along with humor classes as well that they like to participate in. Another resident interviewed stated that activities are offered for any resident to participate in if they want to, and that they enjoy participating in the arts and crafts classes. During interviews with the staff members, none of them corroborated the allegation. One staff interviewed that as the activity director they do hold activities for the residents including classes on history and comedy, physical stretching activities, board games, and outings including shopping activities. Another staff member interviewed stated that activities are offered to residents, and that residents are encouraged to participate in activities at breakfast when they make announcements on which activities are offered, and also through verbal reminders with residents. During a tour of the facility, LPA observed that the facility does have an activities calendar in place offering activities every day of the week, and observed the facility transportation vehicle taking the residents on an outing during today's visit on 2/10/2026. Based on statements and interviews conducted with staff, residents, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.