complaint·June 6, 2022

The investigation revealed the following; Allegation: Staff abandoned resident at hospital. The details of this allegation states that R1 was dropped off on the curb at the hospital in her wheelchair in an "altered state and confusion". No one signed R1 into the hospital and no one was with the resident. Based on interviews conducted, LPA learned that on 7/3/2020, R1 was having abdominal pain and requested to be transported to the hospital for an evaluation. The Administrator contacted the Social Worker at Kaiser, and was provided a list of transportation companies to contact and schedule a pick up for R1. Arrangements were made by the Administrator to have R1 transported to Kaiser Baldwin Park (KBP) around 4pm, using a third party transportation company authorized by Kaiser. According to the Administrator, the transportation company (name unknown) transported R1 to KBP and the Administrator along with S1 went separately using the Administrator's personal vehicle. The Administrator was unable to ride with R1 due to the situation surrounding the Coronavirus Disease 2019. The Administrator provided R1's information to the driver so that the driver could have R1 checked in upon arriving at KBP. The Administrator also contacted the Social worker at Kaiser and notified them that R1 was on her way to the ER. The Administrator along with S1 arrived at KBP approximately 10 minutes after R1 and R1 had already been checked in and being assisted inside the ER. LPA conducted an interview with the Social Worker at Kaiser and was unable to obtain details regarding R1's drop off and admission to the ER. Based on interviews conducted, the statements obtained were inconsistent and did not corroborate with the allegation of Staff abandoned resident at hospital. There is insufficient evidence to support this allegation to be true. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted and a copy of this report was provided to the Administrator.