complaint·May 31, 2024

The investigation revealed the following: Allegation: Staff are not preventing resident from harassing other resident while in care. It is alleged that roommates R1 and R2 are having verbal altercations, R1 is being harassed by their roommate R2 and staff have done nothing to diffuse the situation. LPA interviewed 3 staff and 3 out of 3 staff denied the above allegation and stated they have not been told about altercations between R1 and R1 prior to todays visit. Interview with S3 revealed that R1 was experiencing aggressive behaviors over incidents that are outside of the reported allegation, R1 is not in the facility as they have been sent for a psychiatric evaluation. LAP interviewed R2 and they denied the above allegation and stated they have never had any altercations with anyone at facility. LPA reviewed incident reports and there was nothing noted about R2 having aggressive behaviors or altercations with residents. LPA interviewed a total of 7 residents and 7 out of 7 residents denied the above allegation, stating that when there are verbal altercations staff will mediate the situation, try to solve the problem and separate those involved in the altercation. Based on statements and interviews conducted with staff and residents and review of resident files, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided to Janice Anguiano.