complaint·September 12, 2024

Facility is not following residents’ contract-It is alleged facility was not following resident’s contract LPA obtained R1s admission agreement along with house rules. LPAs interviews with S1-S3 corroborate R1 was not following house rules. Interview with R1 reveled that R1 was aware of house rules and admission agreement and given copy signed on 02/29/2024. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, there for the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report was provided.