complaint·May 6, 2025

Regarding allegations: Staff did not notify residents authorized representative of death and Staff did not safeguard client's personal belongings. Resident was away from the facility since 12/11/24 and passed away on 12/28/24 at the hospital. They notified the responsible parties on file. They called the first person on file and they were not answering the phone and the voice mail box was full, and they called the second person on file and spoke to them and they came to the facility to pick up the belongings and advised the facility to donate or give away the things they did not want. Regarding allegations: Facility is not properly managing resident's medication. LPA Wesley received a copy of resident 1 and resident 2 medications list and spoke to the Lead Medical Technician and Wellness Coordinator who said that both of the residents were taking their medication on time and they were in compliance. LPA Wesley was unable to speak to resident 2 because they are in the hospital. Based on interviews conducted, and information that was gathered, there is insufficient evidence to support the allegation(s). Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. A copy of this report was given to the Executive Director David Hernandez and Business Office Manager, Janice Anguiano.