complaint·October 26, 2021

9 out of 10 residents interviewed indicated that they receive their medications as prescribed. Residents interviewed indicated that the facility always has a sufficient supply of their medications available to them. Interviews conducted with staff members denied giving R1 the incorrect medication. Staff members interviewed indicated that they provide residents with their medications as prescribed following doctors orders. Staff members interviewed indicated that they check resident medications to ensure it is correct before it is given to the residents. LPA reviewed a random sample of 6 resident medications and observed medications to be documented properly and given as prescribed. Facility provides ongoing medication training to their medication technicians on an ongoing basis and most recently completed training on 08/26/21. Therefore there was insufficient evidence to corroborate with this allegation. In regards to the allegation " staff spoke to resident inappropriately" it is alleged that on 10/12/21 a staff member told one of the residents "you should be grateful that you got your half tablet". No other details were provided. 9 out of 10 residents interviewed indicated that facility staff have not spoken to them inappropriately. Residents indicated that facility staff treat them with dignity and respect. Interviews conducted with staff members all denied this allegation. Staff members interviewed indicated that they treat all residents with dignity and respect and do not make inappropriate comments towards residents. Staff members interviewed also indicated that they have not observed other staff members speak to residents inappropriately. Therefore there was insufficient evidence to corroborate with this allegation. Based on statements and interviews conducted with staff, residents, review of resident files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.